Shipping policy

Thank you for choosing Meowly Mart. This Shipping Policy outlines how we handle, ship, and deliver orders across the United States. We are dedicated to ensuring a seamless, transparent, and dependable delivery experience for all our customers 

Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and official holidays).

Once your order has been processed, you will receive a confirmation email containing your shipping details.

During peak seasons or sale periods, processing times may be slightly longer.

Shipping Locations

Meowly Mart currently ships to addresses within the United States. If you are located outside the U.S., please reach out to us to confirm delivery availability before placing an order.

Estimated Delivery Times

  • Standard Shipping: 7–12 business days

Delivery times vary depending on your destination and chosen shipping method. Please keep in mind:

  • Delivery timeframes are estimates and are not guaranteed.

  • Unforeseen delays (such as weather conditions, carrier disruptions, or high order volume) may occasionally occur.

Shipping Costs

Shipping fees: Free USA Any Location.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package's delivery status.

If you do not receive tracking details within 5 business days, please contact our support team.

Incorrect Address Information

Please make sure your shipping address is correct before completing checkout.

Meowly Mart is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Orders delivered to an address incorrectly entered at checkout

If you spot an error, please reach out to us immediately.

Lost or Delayed Packages

If your package is delayed beyond the estimated timeframe:

  1. Check the tracking information provided.

  2. Contact the shipping carrier for updates.

  3. If further assistance is needed, contact our support team.

We will work with the carrier to help resolve the issue

Damaged Packages

If your order arrives damaged:

  • Take clear photos of both the outer packaging and the damaged item.

  • Reach out to us within 48 hours of delivery.

Please include your order number and attached photos to ensure a faster resolution.

Split Shipments

In some cases, items in your order may ship separately depending on inventory and warehouse locations. If this happens, you will receive individual tracking numbers for each shipment.

Contact Information

If you have any questions or concerns regarding payments, please contact us through our Contact Us page.

Our support team aims to respond to all inquiries within 24–48 business hours.

Our Commitment

Meowly Mart, we are committed to providing a secure, reliable, and transparent payment experience. Your trust matters to us, and we continuously work to make every transaction safe, simple, and seamless.